Editorial: 110 Isn't Just the Temperature, It's Our Anniversary
I was standing on a wooden milk crate running the clutch
of an ironer at Tuskegee Laundry in Alabama while my Dad,
Ty Acton, and the laundry manager were working on the
ironer. I needed the milk crate because I was only six -
and thoroughly enjoying myself. That was the first time I
can remember being in a laundry and I was struck by the
machinery, the action and the wonderful woman managing
the facility at a time when women were rarely hired as
Much has changed since the 1960's, but think about how much
has changed since the first time William J. Tingue put his
brand new pads on an ironer when the company was founded
back in 1902. The New York Yankees were still called the
Baltimore Orioles, the first movie theater had just opened
its doors and paper dollars were still redeemed for gold at
the U.S. Treasury.
Today, when the media gushes over public companies that
have only existed for two or three years, it is all the
more impressive that Tingue, Brown & Co. continues to
thrive and grow, and remain family-owned and operated - and
all the more humbling for all of us.
To all our laundry industry friends and colleagues, a
special thanks in celebration of our 110th anniversary.
- Ty Acton
Remember your first day in a laundry? Tell our readers
about it! Email Ty at firstname.lastname@example.org
Guide Tape Surgery Not Covered
By Health Plan
Ironer workers routinely cut their guide tapes from
the roll, then tie them back together, press the green
button and return to feeding the ironer. But with every
turn of the roll, the weak spot where the tape was knotted
grows slightly weaker until it eventually snaps. Then
production is halted and the process is repeated.
This is a waste of time and guide tape. For as little as
one minute, the cut tapes may be fused together with a fuse
gun. The weak point is eliminated and the life of the tape
may be doubled and tripled depending on the tape.
With a variety of new and premium quality tapes available,
it makes sense to make them last as long as possible. Our
newest guide tape is called Poly Greenline. It grips spun
polyester linens better than other tapes and guides them
from roll to roll without pinching or bunching against the
Exclusively from Tingue, Brown & Co. - check with your rep
for a Poly Greenline test - cell phone numbers right here.
New Continuous, Deep Cleansing
If your ironers haven't been cleaned as often or as
well as you had intended then there's probably far more
dirt, lint, grime, wax and other contaminants accumulated
inside then you might believe. Once or twice per year, or
whenever the padding is changed, it is worth bringing in
the heavy artillery for deep cleansing.
Our new Continuous Belt Cleaner has an abrasive mesh strip
that gets under the rolls to remove far more than cleaning
cloths used for daily maintenance. It also has an adjustable,
attachment system that uses Velcro to allow the length to
be extended or shortened. Whatever the roll diameter or
number of ironer rolls, this CBC fits nearly every type,
make and model flatwork ironer in use worldwide.
Get more about proper cleaning and lubrication here.
On Listening, Understanding,
Listening... and Listening
We often host educational conferences to keep our
sales team up to date on the latest advances in ironers
and other finishing equipment. It's an important part of
our training and continuous education program to be sure
everyone can quickly – expertly – keep ironers of every
make and model running at peak efficiency.
A few weeks ago, we holed up for two days in San Francisco and focused on listening, understanding, and more listening. We've found over the years that listening is truly a skill that can be learned and practiced. It may even be the most effective way to be helpful and useful to our customers, so this year, we've formalized it as part of our training.
A pleasant by-product of our training is I've even found that it carries over away from the laundry and the office. When my kids can see that I'm truly listening they begin to listen better when I talk. If you're interested in applying these concepts to your staff, call me anytime.
Call Ty at 800.829.3864 or email at email@example.com